Have Mercy Services
If you are homeless and would like to make an appointment to see our case manager for assistance, please call us during normal business hours at 616-225-8055. We are open for appointments and phone calls Monday through Thursday from 1 – 5 pm, and on Friday from 11 am – 3 pm.
At your appointment, you will meet with our case manager and complete an application. After your needs have been determined, a variety of assistance is offered to help you become housed. These services include assistance in the search and application for available/affordable housing, provision of emergency food/clothing/personal care needs, attention to any obstacles that prevent you from being housed, guidance to become self-sufficient, and the encouragement necessary to do so. Once your intake appointment has been completed, a follow-up plan will be established and carried out.
Please bring the following documents for each member of the household to your appointment:
- Driver's license or State ID
- Social security card
- Birth certificate
- Verification of income. This includes any of the following: Check stubs, bank statements, documentation of social security benefits.
- If you are receiving governmental assistance including Medicaid, food assistance, and/or cash assistance; documentation will need to be provided at the time of your appointment.
As a faith-based organization, we believe that all of us need a Savior and understand that sometimes it can be difficult to ask for help. We are here to serve you and will do our best to help you get through this time of crisis. Don’t hesitate to take advantage of the many resources we make available to you for your personal growth and future. Please feel free to contact us for more information or with any questions you may have.